For a purchase, stay online until the App Store transaction finishes; reopen Offerings and allow the reward to sync.
Support / サポート / 技术支持
Keep your run moving
Start with the quick checks below for purchases, checkpoints, daily challenges, Game Center, language, and accessible placement controls. If the issue remains, contact us with the details we need.
01 / CONTACT
Contact us
Support emailchwneason@gmail.com
Support phone+81 70 2220 9777
Email supportInclude your device model, iOS version, game version, map or mode, and reproduction steps. Never send an Apple Account password or full payment details.
02 / LATEST
What changed in Build 6
Endless mode is capped at 10,000 waves, pending purchases retry until delivery is confirmed, and placement can be cancelled with a live status message. Daily runs still rotate at 00:00 UTC, and checkpoints stay on the device.
See the game overviewQuick checks
Start with the likely fix.
If the reward is delayed, restart the game and open Offerings again. Pending transactions retry until the reward is confirmed.
The non-consumable Omamori can be restored; consumable Saisen cannot.
Progress is stored on the device. Deleting the app may remove local save data, including wave checkpoints.
Daily Omamori rules rotate at 00:00 UTC. An old daily checkpoint cannot continue after the date changes.
Game Center is optional. Tap Game Center in the title, pause, or result screen to sign in; failed submissions remain queued for the next sign-in.
03 / PREPARE
Before you write
A short note with these details helps us reproduce the issue on the right build.
- →Device model and iOS version
- →Game version shown on the title screen
- →Map, mode, wave, or product involved
- →What happened and what you expected
- →A screenshot without payment or account secrets
FAQ / よくある質問 / 常见问题
Answers for the common waves.
Purchase not received / 購入が反映されない / 购买没有到账
Wait for the App Store transaction to finish, then reopen Offerings. Pending deliveries retry until the reward is confirmed. If the item is still missing, email us with the Apple order receipt or transaction time. We will never ask for your password.
How do I restore purchases? / 購入を復元するには？ / 如何恢复购买？
Open Offerings in the game and tap Restore Purchases. The non-consumable Omamori can be restored. Saisen is consumable and cannot be restored.
How do I change language? / 言語を変更するには？ / 如何切换语言？
Choose Japanese, Chinese, or English on the title screen or in the pause menu. The first launch follows the device language when it is supported.
How do I report a bug? / 不具合を報告するには？ / 如何报告问题？
Send the device model, iOS version, game version, reproduction steps, and screenshots. For purchase issues, share only the order number or receipt—not payment credentials.
Why did the daily challenge change? / 每日御守为何变化？ / 日替わり御守が変わったのはなぜ？
The daily challenge is generated from the UTC calendar date. Everyone receives the same rule for that UTC day; after 00:00 UTC, the next rule begins and the previous daily run cannot be resumed.
Game Center scores are missing / Game Center 记录未显示 / Game Center の記録が表示されない
Tap Game Center from the title, pause, or result screen and complete the optional sign-in. Scores and achievements are sent through Apple GameKit; failed submissions stay queued, and the core game remains playable when Game Center is unavailable.